Watches in Brand New condition may take longer to fulfill and are ineligible for the 7-day refund period after purchase.

If you have any questions, reach out to us at concierge@wristcheck.com.

All prices displayed on Wristcheck are exclusive of taxes and customs charges (unless otherwise specified). Customs charges, such as import tax or duty, may apply based on your delivery location.

We recommend contacting your local customs office for more information regarding import fees. For any questions, feel free to reach out to our Customer Care Team.

Enjoy complimentary, fully-insured shipping and returns via reliable couriers to over 70 countries and regions. In-store pickup is also available at our Private Showroom: 25/F, Canton House, 56 Queen’s Road Central, Central, Hong Kong.

We work with reliable carriers such as FedEx, UPS, and DHL to package and ship your products with care.

We currently ship to these countries and regions*:

Americas & The Caribbean:

United States (48 contiguous states), Canada, Bermuda, Bahamas, Cayman Islands, Puerto Rico, British Virgin Islands, U.S. Virgin Islands, Jamaica, Chile, Panama, Anguilla, Antigua, Aruba, Barbados, Grenada, Montserrat, St. Barthelemy, St. Kitts and Nevis, St. Lucia, St. Vincent, Trinidad and Tobago, Bonaire

Asia-Pacific:

Hong Kong, Singapore, Japan, South Korea, Malaysia, Thailand, Taiwan, Philippines, Vietnam, Macau, Brunei, Australia, New Zealand, French Polynesia, Guam

Europe:

United Kingdom, Germany, France, Italy, Spain, Netherlands (Holland), Switzerland, Austria, Belgium, Denmark, Finland, Ireland, Luxembourg, Norway, Sweden, Portugal, Poland, Greece, Cyprus, Hungary, Liechtenstein, Monaco, Gibraltar, Faroe Islands

Middle East & Africa:

Israel, Oman, Qatar, United Arab Emirates, Bahrain, Saudi Arabia, Mauritius, Seychelles

*Please note that some exclusions apply to transactions over US$100,000. Our shipping availability to certain countries or regions may change over time without prior notice.

If we don't currently ship to your country, we might still be able to help. Just reach out to us to explore alternative shipping options via concierge@wristcheck.com.

For any shipping inquiries, feel free to contact our Customer Care Team.

We offer a 7-day buyer protection policy for online purchases that enjoy our complimentary shipping service. However, items purchased or picked up at our boutique are not eligible for returns or refunds.

If you wish to return your order, please let us know within 7 calendar days from the delivery date. Returns will only be accepted if the watch is in its original packaging with the security seal intact.

For more details, read our Buyer Terms and Conditions.

We provide a 1-year warranty for watches purchased on Wristcheck (applicable to modern watches only and excluding Wristcheck Limited Editions or other selected items), in addition to any remaining manufacturer warranty. We also offer all eligible watch repair services during the warranty period.

For more details, read our Warranty policy. If you have any questions, feel free to reach out to our Customer Care Team.