Watches in Brand New condition may take longer to fulfill and are ineligible for the 7-day refund period after purchase.

If you have any questions, reach out to us at concierge@wristcheck.com.

All prices displayed on Wristcheck are exclusive of taxes and customs charges (unless otherwise specified). Customs charges, such as import tax or duty, may apply based on your delivery location.

We recommend contacting your local customs office for more information regarding import fees. For any questions, feel free to reach out to our Customer Care Team.

Enjoy fully-insured shipping and returns via reliable couriers to over 70 countries and regions. In-store pickup is also available at our Private Showroom: 25/F, Canton House, 56 Queen’s Road Central, Central, Hong Kong.

We work with reliable carriers such as FedEx, UPS, and DHL to package and ship your products with care.

We currently ship to these countries and regions*:

Americas & The Caribbean:

United States (48 contiguous states), Canada, Bermuda, Bahamas, Cayman Islands, Puerto Rico, British Virgin Islands, U.S. Virgin Islands, Jamaica, Chile, Panama, Anguilla, Antigua, Aruba, Barbados, Grenada, Montserrat, St. Barthelemy, St. Kitts and Nevis, St. Lucia, St. Vincent, Trinidad and Tobago, Bonaire

Asia-Pacific:

Hong Kong, Singapore, Japan, South Korea, Malaysia, Thailand, Taiwan, Philippines, Vietnam, Macau, Brunei, Australia, New Zealand, French Polynesia, Guam

Europe:

United Kingdom, Germany, France, Italy, Spain, Netherlands (Holland), Switzerland, Austria, Belgium, Denmark, Finland, Ireland, Luxembourg, Norway, Sweden, Portugal, Poland, Greece, Cyprus, Hungary, Liechtenstein, Monaco, Gibraltar, Faroe Islands

Middle East & Africa:

Oman, Qatar, United Arab Emirates, Bahrain, Saudi Arabia, Mauritius, Seychelles

*Please note that some exclusions apply to transactions over US$100,000. Our shipping availability to certain countries or regions may change over time without prior notice.

If we don't currently ship to your country, we might still be able to help. Just reach out to us to explore alternative shipping options via concierge@wristcheck.com.

For any shipping inquiries, feel free to contact our Customer Care Team.

We offer a 7-day buyer protection period on eligible online purchases. This 7-day period starts from the date the delivery is confirmed as received. Items purchased or collected in person at our boutiques are not eligible for returns or refunds.

If you believe there is an issue with your order, you must notify us within 7 calendar days of delivery. Any return request will only be considered if the watch remains in its original packaging and the security seal is fully intact.

Please note that returns are not accepted due to a change of mind. All return requests are reviewed on a case-by-case basis, and acceptance of any return or refund is at Wristcheck’s sole discretion. An example of a scenario where a return may be accepted is where the watch does not correspond to its description on Wristcheck.com.

For full details, please refer to our Buyer Terms and Conditions.

We provide a 1-year warranty for watches purchased on Wristcheck (applicable to modern watches only and excluding Wristcheck Limited Editions or other selected items), in addition to any remaining manufacturer warranty. We also offer all eligible watch repair services during the warranty period.

For more details, read our Warranty policy. If you have any questions, feel free to reach out to our Customer Care Team.