Receiving your watch from Wristcheck

Shipping is included in our list price. Once your payment has been received and processed by us, you will receive a confirmation email. We will ship your watch to you via one of our trusted couriers on the day, or during the following working day. All watches shipped from Wristcheck are insured at their purchase price during transit. 

Please note that to ensure safe and secure delivery, the shipment must be signed for. Should you have any further questions, please contact concierge@wristcheck.com.

How to ship your watch to Wristcheck

Here are some tips on how to ship your watch to us, including how to pack your watch securely so that your watch remains safe and sound during transit:

  • Avoid using branded packaging. A plain and sturdy cardboard box works best!
  • Wrap your watch and all accessories up safely and securely with bubble wrap so as to avoid scratches and damage during transit.
  • Along with your watch, please remember to pack all of your watch’s accessories in the cardboard box – its original box, papers and any other parts that it came with upon purchasing. We recommend using bubble wrap for these items as well.
  • If your watch’s strap or any of its accessories contain exotic skins, we recommend shipping them in a separate package.
  • Pack your bubble-wrapped items in a sturdy cardboard box, sealing it carefully with duct tape.
  • Arrange a pick-up or drop-off from a trusted courier service with a shipment tracking system. We recommend that you use DHL, FedEx, UPS, Malca Amit or Ferrari Logistics.
  • If you are based in Hong Kong, you can also choose to drop off your watch at our boutique in Landmark, Central.
Where we ship to

Wristcheck currently offers shipping to the following countries. Please note that delivery times may vary depending on your country.

Australia

Bahrain

Canada

Hong Kong

Japan

Kuwait

Singapore

Taiwan

Thailand

UAE

USA

Please note that customs charges, as well as any associated import tax, VAT, or duties as required by your local jurisdiction are the buyer’s responsibility.

Our return policy

All sales on Wristcheck are final. You may request a return – however, the final decision will be at the sole discretion of Wristcheck. Please email us at concierge@wristcheck.com should you have any further enquiries regarding returns.

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